Responsible Gaming
Our Commitment to Safe Gaming
At Castlemaine Ballet's PayID Pokies guide, we're committed to promoting responsible gaming practices. Remember: gambling should be entertainment only, not a way to earn money or solve financial problems. Always gamble within your means and for fun.
Age Verification
In Australia, you must be at least 18 years old to gamble legally. If you are under 18, please do not access gambling services. We take age verification seriously and comply with all Australian gambling regulations.
Warning Signs of Problem Gambling
If you recognise any of these signs in yourself or someone you know, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time and money on gambling than intended
- Neglecting family, work, or personal responsibilities
- Feeling anxious, irritable, or restless when unable to gamble
- Borrowing money to gamble or pay gambling debts
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or cope with negative emotions
Self-Help Tools & Responsible Limits
Most licensed online gambling operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Limit the amount of money you're willing to lose in a session or period
- Reality Checks: Receive periodic reminders showing how long you've been gambling and how much you've spent
- Time-Out: Take a mandatory break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily ban yourself from accessing gambling services
Use these tools proactively to maintain enjoyable, controlled gaming habits.
Support & Help Services
If you or someone you know is struggling with problem gambling, support is available. Contact these trusted organisations:
Australia
- Gambling Help Online – Free, confidential support and counselling
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call from anywhere in Australia)
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you or someone you care about is experiencing problem gambling, please reach out for help now. There is no shame in seeking support. Professional counsellors are available 24/7 and can provide confidential assistance. Contact Gambling Help Online on 1800 858 858 or visit their website to access free support services.
Your wellbeing matters. Play responsibly, and remember: it's only entertainment.